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Responsible for conducting comprehensive mechanical inspections on pre-owned vehicles, covering core components such as engines, transmissions, brakes, suspensions and steering systems. Utilizes professional diagnostic tools to identify potential mechanical faults, assess wear levels and verify the overall performance of vehicle chassis. Issues detailed inspection reports with accurate evaluation conclusions and maintenance recommendations, ensuring that all vehicles meet the quality standards for sales. Possesses solid expertise in automotive mechanics, hands-on diagnostic skills and strict adherence to industry inspection protocols.

Specializes in the inspection and diagnosis of automotive electrical and electronic systems, including wiring harnesses, batteries, starters, alternators, infotainment systems, air-conditioning systems and vehicle control units (VCUs). Uses advanced electrical testing equipment to detect short circuits, open circuits, component malfunctions and system communication failures. Evaluates the functionality of electrical accessories, troubleshoots hidden electrical problems and provides feasible repair solutions. Ensures the safety and stability of vehicle electrical systems. Requires in-depth knowledge of automotive circuit diagrams, proficiency in electrical diagnostic techniques and familiarity with the latest automotive electronic technologies.

Serves as the primary point of contact for customers after vehicle purchase, responsible for handling all post-sales inquiries, complaints and service requests. Coordinates with technical teams to arrange vehicle maintenance, repairs and warranty services for customers. Provides professional guidance on vehicle operation, daily maintenance and common problem troubleshooting. Maintains regular communication with customers to follow up on service satisfaction and build long-term customer relationships. Assists in optimizing after-sales service processes, improves customer retention rates and enhances the brand reputation of the pre-owned car dealership. Requires excellent communication skills, customer-oriented mindset and a basic understanding of automotive products and services.